Refund policy

Last updated: October 28, 2026

Returns My rubs and sauces are food, so for food safety reasons I can't accept returns or give refunds if you change your mind. Please check the product details before you order.

Damaged, faulty or wrong items Please check your order when it arrives. If something is damaged, faulty, or not what you ordered, contact me with your order number and a photo of the problem. I'll make it right with a replacement or a refund. You don't need to send food items back unless I ask you to.

Exchanges I don't do exchanges on food items. If you received the wrong item, contact me and I'll sort it out.

Other items If you have a question about returning anything that isn't food, contact me before sending it back.

Refunds If a refund is approved, it goes back to your original payment method. Your bank or payment provider may need some extra time to process it. If you haven't seen your refund after a reasonable time, contact me.

Your rights This policy doesn't affect your rights under the Australian Consumer Law, including your rights if goods are faulty, not as described, or not delivered.

Contact To report a problem with your order or ask about a refund, email mymcadventures@gmail.com, or use the details in my contact information policy.